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Q: Are you factory? A: Yes, we are factory, but not just a factory, as we have sales team, own designers, own showroom, can help buyers to decide which products are their best choice. Q: How to get quotation? A: We pricing the products according to the customers specifications, request on materials, printing, finish and other process flow and so on. And you can inquiry us by wechat, whatsapp or send e-mail to us. Q: How To Customize my product ? A: We are a custom shop. We design and construct each project to the individual customer's needs. All of our products are custom made based on your artwork files Q: How to get a sample? A.Sample lead time: about 5-7 days after artwork confirmation B.Sample fee (1)Samples without printing-5$ ( before placing order ) (2)Sample with printings-about 100$, it denpends on product (before placing order ) After you place an order we will refund you the sample fee if your order amount is over 800$. (3)Sample with printings-0$( after the order and deposit) C.Sample freight is paid by customer